Frequently asked questions
What do you charge per square foot to build a house?
Houses vary so much in their complexity, building specifications, and necessary site work. It is difficult to generalize about cost per square foot. However, we do use this valuable tool after we have the opportunity to meet our prospective customers and discuss in detail their requirements, visit their site, and find out about their design preferences to assist in setting budget guidelines.
If you are interested in building a home, remodeling, and/or an addition, we encourage you to call or e-mail REEF directly to make an appointment to discuss your needs and desires in greater detail or click here to request more information. You will be contacted by REEF within 24 hours of receipt of your information.
When can REEF start building and how long will it take to build my house?
YOUR REEF team understands that timing is a critical component in planning when you will move into your house. Therefore, we make our best effort to insure the planning process is as expedient as possible without compromising quality.
Planning time is contingent on varying factors such as the features you choose for your home, the size of your house, developing house and site plans, obtaining the necessary town permits, obtaining the necessary signed documents from you (e.g. Building Specifications, Agreement, Plans, etc.), and insuring everything is 100% quality controlled prior to construction.
Your initial Deposit Agreement reflects the targeted start date of construction of your home. Once we receive your signed Deposit Agreement and deposit payment the REEF team will immediately begin working with you to set the planning process in motion and to make sure your project stays on target.
How will my house look when it’s delivered? I want to be able to visualize it in its completed form.
REEF has dozens of new houses under construction at any time and 100’s of other delivered houses whose owners are very willing to show off their floor plans and finished homes. We encourage you to take a look at the “Design/Build” and “Remodel” sections of our Web site to compare floor layout plans of particular style houses and to view the photo galleries of interiors and exteriors of various REEF-built homes. You are also welcome to stop by REEF at any time to take a look at our collection of custom-built homes and remodel “before and after” photos. Our CAD design system can give you pictures of your home’s exterior and interior from any angle and can even be shown with different light.
Once you start the planning process of building your home, REEF will send you electronic and hard copies of your house plans as they develop—these plans show a “scaled” black and white drawing of what your house will look like to include elevated views, a foundation view, and floor layout views. House plans display an excellent model of how your house will look when completed.
What type of materials do you use for the construction of your houses?
REEF builds wood-framed homes using quality lumber provided by Shepley Wood Products www.shepleywood.com. In addition, we have partnered with various other REEF vendors and subcontractors who supply and install other products used in the building of our homes. We have aligned ourselves with those who we believe provide the best quality and the fairest priced materials for our customers’ needs.
Based on customer selections and scopes of work, REEF develops and reviews a list of material specifications unique to your particular project. Your REEF contact will carefully review this list with you before it becomes part of the Construction Agreement so you are very familiar with all the materials that we use and those you choose to be part of your house.
Can I supply my own appliances, fixtures, doors and windows, paint, and other decorating selections I want for my house or do I have to go through REEF?
REEF has established relationships with some of the finest trade partners on Cape Cod and in surrounding areas. We have aligned ourselves with those we believe provide the best quality products, the best price, and the best service to our customers and we stand by their quality of materials and workmanship.
When the time comes for you to make your decorating selections and pick out your appliances, paint colors, doors, windows, decking, siding, roof shingles, and more, we do ask that you visit the appropriate REEF vendors to make these selections.
How do I obtain a permit to build my new home?
Because we have a construction license and have established relationships with all local Cape Cod town building Departments, REEF is able to obtain all permits on your behalf. Our substantial experience and relationship with each town’s building department allow us to streamline this process and take care of all permitting for you.
When applicable, we also take care of obtaining any “special” permits that may be required through the Old King’s Highway Historic District and/or the Conservation Commission in your town. Click Here for More Information
What happens if you are not done with my house by the projected delivery date?
REEF does not make promises we can’t keep. For 22 years we have established and maintained a reputation for building quality homes on time as well as on budget. We make our very best effort to set clear and concise expectations for all of our customers right from the very beginning of the home building process. We consistently communicate with our customers throughout the entire preconstruction planning and construction process so as to avoid any unnecessary delays and to stay on target with the delivery date. In doing this we have full confidence in guaranteeing our delivery dates and will incur a CA$H penalty if we are late.
What if one of your workers gets hurt on my site?
In your Agreement with REEF is a statement indicating that we are insured for General Liability Insurance and also require our subcontractors to have Workmen’s Compensation Insurance as a condition of doing any work for REEF. During the preconstruction planning stage of building your home and as a condition of your town we request, on your behalf, a Certificate of Liability Insurance proving you are covered for the property on which you are building. This insurance protects you, the Owner, REEF, and our subcontractors in the event anyone is injured while either working on or visiting your job site.
can i visit my site any time during the construction process?
We fully understand wanting to watch your dream home being built right in front of your eyes and wanting to make sure everything goes exactly the way you planned. However, if you do plan to visit your site during the week and during daytime hours, we do ask that you contact REEF to pre-schedule your visit (s) when at all possible. The reasons for this are in the best interests of all of our customers as well as the subcontractors who conduct work at your site. To help you keep track of what is happening at your site, we will also send you photographs of each stage of the progress of your house whenever we can.
Scheduled visits to your site are recommended for both safety reasons and so that our workers can continuously stay focused and on track in keeping with the construction schedule.
Does REEF have a Home Warranty Program?
YES. REEF has a comprehensive 1-Year Customer Service and Warranty Program which is intended to give our customers peace of mind and assurance that REEF will still be with you long after your house is delivered.
The program extends a 1-year limited warranty on all workmanship and materials. However, some of the products in our homes come with warrantees that last for years beyond our guarantee to you. REEF's warranty program is actively managed. We check in with our customers following up with them at 90, 180 and at the end of one year. During these scheduled visits we make any necessary adjustments including a comprehensive review of all warranty items.
Our experience has taught us that with new construction comes a potential for necessary adjustments as the materials used in the construction of our customers’ homes settle into place. In the case of routine adjustments a standardized practice of accepting Customer Service Warranty claims is the most effective way to provide the best Customer Service and give our customers a peaceful and enjoyable transition as they settle into their new home.